Please read the following terms and conditions carefully in order to ensure that you are satisfied with our terms of service.
Morish JEMs ltd strives to offer the luxury free-from cakes and bakes – gluten-free, dairy-free, wheat-free, vegan, sugar-free & eggless. We are constantly developing our recipes to expand our range in keeping with current food trends.
Terms and Conditions:
All sales are subject to the following conditions, morish JEMs ltd will not be bound by any variation waiver or addition to these terms unless agreed in writing. These conditions will supersede and override any conditions of purchase stipulated by the customer unless any condition is agreed by morish JEMs ltd in writing.
Product description, quality and storage
morish JEMs ltd specialises in homemade, free-from baking. All foods are baked from carefully sourced ingredients, enabling quality control and free-from standards to be maintained.
morish JEMs ltd recommends storage of our baked produce in airtight containers or wraps such as cling film for maximum freshness and recommends bakes as best before 5 calendar days. Do not refrigerate bakes, however, goods can be frozen on the date of receipt unless otherwise stated.
Please note that morish JEMs ltd operates from a residential kitchen that handles gluten, dairy, wheat and nut products. All baking utensils are dedicated to the business and are strictly free from traces of gluten.
morish JEMs ltd reserves the right to amend or alter products without prior notice.
Amendment and Cancellation of orders.
Minor amendments (i.e. change in message, collection/delivery time) can be made up to 1pm 3 days prior to delivery. Major amendments (i.e. colour combination, design, size of cake) need to be discuss with morish JEMs before final payment is made as these could alter the price of the cake.
Cancellation can only be accepted prior to production and 50% of the total quote will be refunded within 7 working days
Payments and delivery
Upon acceptance of a quote a non-refundable 50% deposit is required to secure your booking, the balance is due 1 (one) week before collection/delivery. Orders can only go into production if payment schedules are respected or communication with morish JEMs ltd to make alternative arranges is made before payment deadlines.
Orders placed with less than 1 (one) week until delivery are subject to 100% payment on acceptance of the quote.
Collection times can be arranged at the time of booking. Deliveries are available at a fee and are subject to availability.
Suggestions and improvements
Morish JEMs ltd strives to ensure a fantastic working relationship with our clients where each order arrives with you in perfect condition. In the case of any suggestions or issues, please direct these to firstname.lastname@example.org within 48 hours of delivery and we will be happy to further investigate.
Morish JEMs ltd thanks you for your business and looks forward to establishing a wonderful working relationship with you.
If you have a question please do not hesitate to contact us either by telephone or by email email@example.com or use this contact us form